đ Step 1: Navigate to Settings
Go to:
Settings â Tags / KPI / Opportunities
This is where pipeline configuration lives for admins.
â Step 2: Create a New Pipeline
Click on âCreate New Pipelineâ
A popup will appear
Fill in:
Pipeline Name
External ID (optional)
Choose whether to:
Clone from an existing pipeline
Or create a new one from scratch
Click Create
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đ ď¸ Step 3: Configure Your Pipeline
Once created, you can fully customize your pipeline.
Customize Stages
Add new stages
Remove unnecessary ones
Reorder stages based on your workflow
Set Probabilities
Assign probability % to each stage
Helps with accurate revenue forecasting
Define Inactivity Ageing
Set inactivity ageing days
Identify stalled opportunities
Trigger follow-ups or alerts
đŻ Step 4: Tailor to Your Process
Each pipeline can be customized independently, allowing you to:
Match different sales cycles
Align with team-specific workflows
Optimize tracking and reporting
â Best Practices
Use separate pipelines for distinct business processes
Keep stages clear and outcome-focused
Regularly review probabilities and ageing rules
đ Youâre All Set
Once configured, your pipelines are ready to use across the platform - giving your team a more structured and scalable way to manage opportunities.

