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Admin Help Checklist

Written by Fatima Jamal

✅ Admin Training Checklist

1. User Management

  • ☐ Add a new user

  • ☐ Remove / deactivate a user

  • ☐ Edit existing user details

  • ☐ Assign / update user permissions (roles, access levels)


2. Hierarchy Management

  • ☐ Update reporting hierarchy (who reports to whom)

  • ☐ Assign new reps to managers

  • ☐ Update manager structure when changes occur

  • ☐ Validate hierarchy reflects org structure


4. User Filters

  • ☐ View filtered users list

  • ☐ Create a new user filter

  • ☐ Apply filters (e.g. team, role, region)

  • ☐ Edit / remove existing filters


5. Team Management

  • ☐ Create / update teams

  • ☐ Add users to a team

  • ☐ Remove users from teams


6. Scorecards


7. Promo Scorecards


8. Goalcards (if applicable)

  • ☐ Create goalcard

  • ☐ Assign goals to users / teams


9. Targets & Performance Updates

8. Sharing Options

  • ☐ Review available sharing options

  • ☐ Share scorecards with the correct users / teams

  • ☐ Use scorecard sharing to provide full company numbers or customer visibility to BDMs

  • ☐ Use one shared scorecard where possible to avoid overloading users with too much data

  • ☐ Confirm permissions of the shared scorecards under settings

  • ☐ Confirm shared scorecards are visible to the intended users


9. Commissions

  • ☐ Create a new commission setup

  • ☐ Add a commission to a user

  • ☐ Clone an existing commission for faster setup

  • ☐ Clone commissions for a different user where needed

  • ☐ Check that the commission is visible on the relevant scorecard

  • ☐ Confirm the commission is displaying correctly

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